Over 70% of patients prefer digital communication to paper correspondence. At The Urgency Room, we listened.
We have added a variety of digital solutions including text messaging, a patient portal and online tools available 24/7.
Our patient service team is ready to assist with any questions or concerns you have about your visit to the emergency department.
The Urgency Room is staffed with board-certified emergency physicians and open 365 days a year. We’re located in Eagan, Vadnais Heights and Woodbury to tackle all your urgent medical needs without an appointment. If you think you are experiencing a medical emergency or need an ambulance, please call 911 immediately.
Your text message from The Urgency Room is regarding a recent visit to a hospital emergency department. The text message assists you in accessing your account with us and provides options for assistance if you have question.
Your bill from The Urgency Room is for the care received from one of our healthcare provider(s) during a recent visit to The Urgency Room.
In order to receive a copy of your statement, please log into the Patient Portal, our patient portal, below and click on “Download Statement”. Instructions will be provided on the multiple ways you can receive your statement there.
Yes, The Urgency Room will submit the bill to your insurance carriers first. We will also include Worker’s Compensation and Automobile insurance. You can log into the Patient Portal to modify or add multiple insurance policies to your account. If you have a secondary insurance company, a claim will be sent to the secondary insurance company after the primary insurance company pays first. You are then required to supply the pertinent billing information that the secondary insurer may require.
Most insurance plans require that you pay a co-payment, coinsurance or deductible for your health care expenses. Please contact your insurance company for further questions about your health care coverage. You may also log into our Patient Portal to ensure you have added your insurance carrier(s).
If you log into the Patient Portal below with your details, you can find the option to pay your bill or set up a payment plan and make an initial payment. PatientFolio accepts all major credit cards.
For technical assistance, please call the following number: (651) 321-2531
We're happy to provide a simple way for you to connect with us. Our patient outreach feature offers 24/7 access to online assistance to get the help you need. Complete the form below, and we will respond to your inquiry within 24 hours; or call us directly: (651) 321-2531.