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Options for Telehealth

Many health concerns can be managed via video visit. 
Start a telehealth visit if you’re concerned about any of the following:


When You Need More Care

If you need more care than we can give you in a telemedicine visit, we’ll get you into The Urgency Room as quickly as possible to continue your visit in person. 

 What to Expect

When you click the link to start your telehealth visit, you’ll be asked to complete some brief patient information. Then you’ll be placed in the virtual waiting room. A healthcare provider will see you as quickly as possible.  If your visit requires any additional testing or evaluation you will be instructed to visit one of our clinics.  We'll be waiting for you.

Find step by step instructions below:

Already had your telehealth visit and looking for your results?

Click the link below to log into our Urgency Room portal to view results and previous visits:

The Urgency Room Telehealth App 

 Here’s how to make sure you get the care you need:

Allow any popups that ask you for access to your camera and microphone

Use a device with a camera and microphone — a computer is preferred

Switch to wifi instead of cellular service if you're on a smartphone or tablet

If your telehealth visit is disrupted by a technical difficulty, you may receive a phone call from our staff. Please answer your phone if you’re disconnected.


Have questions? See our FAQs.


Should I Schedule a Telehealth Visit or Should I Just Go In? 


Thanks to technological advances, attending your health care visit in person is not always necessary. Of course, there are times when a health condition requires further attention—such as testing or more extensive examinations—that a video visit simply cannot deliver. 

You’ll want to head in for an in-person appointment for the following reasons: 

  • You need a test administered that requires blood drawn
  • Your symptoms are severe
  • You require treatment for infections 
  • You require x-ray testing or CT scans 

Telemedicine is typically used to assess mild symptoms or cases where the individual is relatively stable. 

If you’re not experiencing serious symptoms but you’re still unsure whether a telehealth visit is right for you, why not schedule one and give it a try? Your medical professional will let you know if it’s time to come in. 

Scheduling a Telehealth Visit? Don’t Forget About Our App 

The Urgency Room offers local access to emergency providers so that you may safely receive the medical care you need without having to leave your home. All you need to do is create an account—but don’t worry! It’s not a lengthy process. 

The Benefits of Urgency Room Telemedicine 

For people seeking the best possible care with the least possible risk, you may be wondering: why are telemedicine visits gaining so much traction in the healthcare industry? There are several reasons. For many patients, the following benefits bring them to virtual appointments:

  • Comfort. Let’s face it, you simply don’t need to be here in person for every symptom or medical question. Why not enjoy the comforts of home while you assess your health concerns?
  • Infectious disease prevention. COVID-19, influenza, the common cold—whatever the viral infection or disease, staying at home for a telehealth visit reduces your chance of both receiving and spreading these unwanted strains and those like them. 
  • Get some time back in your day. Whether you’re taking time off work for your visit or you have a jam packed schedule of family activities, scheduling a telehealth visit will help you cut down on transportation and waiting room time. What may have been a two hour endeavor could be cut down to as little as twenty minutes, depending on your appointment. 

Note: The Urgency Room also offers COVID testing on demand