Eagan, Woodbury and Vadnais Heights
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Our Patient Stories
Patients Share Their Urgency Room Stories
"Everything about The Urgency Room surprised me. It was like I was a celebrity. They treated me with such kindness and respect. It was so clean and bright. Everything was top notch. The care I got was unbelievable. If we ever do have an incident in which we need medical care, we’re going to take our family to The Urgency Room.”
ANDY G. of Apple Valley
“At The Urgency Room I got right in. They x-rayed me and shortly after that I was talking to a doctor. I’ve never seen a doctor that quickly in my life. As my daughter, Eva said, ‘they get you in lickety-split.’ The Urgency Room is the best alternative to an emergency room there is.”
ARNE J. and daughter EVANGELINE of Lakeville
“Between baseball, football, basketball and dance, our kids are always on the move. With all this activity, we know that unexpected injuries and illnesses will happen. When they do, we head to The Urgency Room for fast, emergency care. The UR gets our kids back in motion in no time.”
CARIN A. with children HENRY, KIRBIE and CALVIN of Woodbury
“Once you walk through the doors at The Urgency Room, you’ll be amazed at what’s behind them. At the Urgency Room there are certified emergency physicians, radiologists, lab technicians. They are professionals and they are there to serve the patients. It’s both an urgency care and an emergency room so you’re in good hands no matter what kind of care you need.”
MARY T. of St. Paul
“I didn’t anticipate that the doctors and staff at The Urgency Room would be able to do the detailed level of testing they did. The folks were great. The care was fast. The technology they had allowed us to make a decision about our next steps. A few months ago my daughter had a health issue and wasn’t sure where to go. I quickly suggested she go to The Urgency Room.”
SCOTT S. of Eagan
“With two sports stars in the family, we often run into injuries. For us, it’s an easy decision, The Urgency Room. Time and again they get us in fast and home so quickly the kids hardly miss a beat. In an emergency, there’s no other place I would take my family.”
TERI G. with children AUSTIN and TAYLOR of St. Paul
"Everything about The Urgency Room surprised me. It was like I was a celebrity. They treated me with such kindness and respect. It was so clean and bright. Everything was top notch. The care I got was unbelievable. If we ever do have an incident in which we need medical care, we’re going to take our family to The Urgency Room.”
ANDY G. of Apple Valley
“At The Urgency Room I got right in. They x-rayed me and shortly after that I was talking to a doctor. I’ve never seen a doctor that quickly in my life. As my daughter, Eva said, ‘they get you in lickety-split.’ The Urgency Room is the best alternative to an emergency room there is.”
ARNE J. and daughter EVANGELINE of Lakeville
“Between baseball, football, basketball and dance, our kids are always on the move. With all this activity, we know that unexpected injuries and illnesses will happen. When they do, we head to The Urgency Room for fast, emergency care. The UR gets our kids back in motion in no time.”
CARIN A. with children HENRY, KIRBIE and CALVIN of Woodbury
“Once you walk through the doors at The Urgency Room, you’ll be amazed at what’s behind them. At the Urgency Room there are certified emergency physicians, radiologists, lab technicians. They are professionals and they are there to serve the patients. It’s both an urgency care and an emergency room so you’re in good hands no matter what kind of care you need.”
MARY T. of St. Paul
“I didn’t anticipate that the doctors and staff at The Urgency Room would be able to do the detailed level of testing they did. The folks were great. The care was fast. The technology they had allowed us to make a decision about our next steps. A few months ago my daughter had a health issue and wasn’t sure where to go. I quickly suggested she go to The Urgency Room.”
SCOTT S. of Eagan
“With two sports stars in the family, we often run into injuries. For us, it’s an easy decision, The Urgency Room. Time and again they get us in fast and home so quickly the kids hardly miss a beat. In an emergency, there’s no other place I would take my family.”
TERI G. with children AUSTIN and TAYLOR of St. Paul
JENNIFER S. of Vadnais Heights says:
What a great experience! It was my first time using an urgency room. All I can say is that I am so happy I did not go to the emergency room! From the receptionist, to the nurse and then the medical doctor... they were all so amazing and considerate. One of the best bedside manners I've experienced in ages. Not only that - they were fast!! I did not even have a wait !!!! & waited shortly for doctor. The discharge was incredibly fast. At an emergency room -it's hours... I will never go to an emergency room again unless I don't have a choice. Thank you everyone at UR!