Try Online Care -On Us!
One visit per patient. Enter Promo Code: ONLINE on the payment screen.
Get to Know The Urgency Room!
We’re new to Golden Valley and we offer easy access both online and in-person.
Your first online visit is on us! Skip adding insurance or benefit groups and use your promo code.
Limit one visit per person. Offer not valid for beneficiaries of Medicare, Medicaid, or other federal or state healthcare programs.In-person care is not part of this promotion. Patients are seen in the order received.
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What is The Urgency Room?
The Urgency Room is new to Golden Valley! We are located off 394 & Xenia at 6100 Golden Hills Drive. We offer both online and in-person care and are more than urgent care. A lot more.
We are staffed with emergency trained providers and staff to ensure you get the very best care -fast. Visit us online or in-person when you need expert medical care.
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What if You Need More Care?
If you need more than online care visit any one of our 4 locations in Golden Valley, Eagan, Vadnais Heights or Woodbury. See location information and directions here
If you have started an online visit and your provider determines you need more than online care can provide they will direct you to the closest Urgency Room to continue your care. Check in at the front desk when you arrive, we'll be waiting for you!
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Help With Promo Code
Once you complete the log in process and patient questionaire you will be taken to a payment page. Scroll past the requests for credit card information and select the Add Promo Code link. Enter ONLINE and press enter.
Please note this code is only authorized for one use per patient. Offer not valid for beneficiaries of Medicare, Medicaid, or other federal or state healthcare programs.In-person care is not part of this promotion.
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What Are The Hours?
Online Care Hours:
Monday - Thursday: 8:00am to 8:00pm
Friday - Sunday: 8:00am to 3pmIn-Person Care Hours:
8:00am to 9:00pm, daily -
Where is The Urgency Room Located?
The Urgency Room in Golden Valley is located at 6100 Golden Hills Drive. We are at the crossroads of I394 & Xenia.
We also have locations in Eagan, Vadnais Heights and Woodbury. Click here for more information on our locations.
Online Care Made Easy:
Opens at 8am, Daily. No Appointment Necessary.
Online care at The Urgency Room gives you access to the same providers you would find onsite, from the convenience of your home.
Online Care Hours:
Mon-Thurs: 8am to 8pm
Fri-Sun: 8am to 3pm
After your online visit, you’ll receive clear next steps, including test orders or prescriptions if needed.
General Telehealth FAQs
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How is The Urgency Room Different?
Our virtual platform connects you with the same providers you’d see in person, with advanced training to handle complex or borderline emergency issues. It's more than online urgent care; it's ER-level insight, brought to your screen.
If in-person care is needed, we’ll guide you to the nearest Urgency Room and waive your virtual visit fee.
Furthermore, at The Urgency Room, we provide expert care from our emergency-trained providers when it works for you. If you need a test (strep, flu, COVID, UTI), after your online visit is complete, we'll send you in for the test and let you know when your results are available. No waiting necessary. See a list of common ailments and concerns we treat here.
If you need more care than we can provide online, we will send you to one of our clinics for further evaluation, and there is no charge for your online visit. We're here to make sure you get the care you need!
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Where Are My Results?
You will receive a text (or email) when your results are available. Log back into our online platform to view current and past visits. Click here to visit our platform and click the orange LOG IN button in the upper right-hand corner.
Call our help desk for personal support locating your results: (651) 300-0333.
If you wish to print your treatment plan, scroll to the bottom and click Print Summary to download and print the details of current and past visits.

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No Scheduling Needed
With online care, there’s no need to book or cancel appointments. Simply log on when it’s convenient for you and connect with a provider—usually within minutes. Online care is available Mon-Thurs. from 8:00am to 8:00pm and Fri-Sun. from 8am to 3pm, giving you plenty of time to visit a clinic for lab testing if needed before closing at 9:00pm.
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Need Help Troubleshooting?
Call us at 651-300-0333 if you are having trouble! Our help desk is available from 6am to 10pm every day.
We'll walk you through your concerns and find you the assistance you need:
- Trouble with your prescription
- Assistance getting logged in
- Help locating an existing account
- Help finding your results
- Questions about your visit
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Should I Seek an Online Visit or Should I Go In?
Thanks to technological advances, attending your health care visit in person is not always necessary. Of course, there are times when a health condition requires further attention—such as testing or more extensive examinations—that a video visit simply cannot deliver.
You’ll want to head in for an in-person visit for the following reasons:
- You need a test administered that requires blood drawn
- Your symptoms are severe
- You have concerns for a child less than a year old or someone over 75
Your medical professional will let you know if it’s time to come in.
Still unsure? Online medical care is a safe first step, and there's no charge if we recommend coming in.
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What Are The Benefits of The Urgency Room's Online Care?
For many patients, the following benefits bring them to virtual visits:
- Get some time back in your day. Whether you’re taking time off work for your visit or you have a jam-packed schedule of family activities, scheduling a telehealth visit will help you cut down on transportation and waiting room time. What may have been a two-hour endeavor could be cut down to as little as twenty minutes, depending on your visit.
- Comfort. Let’s face it, you simply don’t need to be here in person for every symptom or medical question. Why not enjoy the comforts of home while you assess your health concerns?
- Infectious disease prevention. COVID-19, influenza, the common cold–whatever the viral infection or disease, staying at home for a telehealth visit reduces your chance of both receiving and spreading these unwanted strains and those like them.
Online urgent care at The Urgency Room offers a rare blend of convenience and expertise. Experience our ER-trained providers, no appointments, and same-day results when testing is needed.
It's medical care on your schedule, with fewer risks and faster answers.