A young woman on crutches talks to a doctor in the urgency room while a nurse works at a computer in the background.

More Than Urgent Care From Emergency-Trained Experts

At The Urgency Room, we’re here when you need us. If your condition needs immediate medical attention, our emergency-trained providers are ready to deliver expert care right away, without an appointment.  Those who truly need to be seen immediately should go directly to the front desk for evaluation.

For most health concerns, immediate treatment isn’t necessary. Scheduling a visit can offer a more convenient, personalized experience—helping you avoid wait times while receiving the thorough care you deserve.

 

Determining If You Need Immediate Care

Choosing the right type of care ensures the best experience for everyone. Whether you need urgent medical attention or a scheduled same-day visit works better for you, we’re here to provide the right care at the right time.m

  • 1

    Evaluate the Urgency of Your Symptoms

    Immediate Care: Immediate care is for symptoms and concerns that need immediate attention and cannot wait for care.  Please note that if you are experience a medical emergency you should call 911 or visit your closest emergency department right away.

    Scheduled Care: If your concern isn’t urgent and can wait a few hours or until later that day.

    Online Care: Online care is best for mild concerns.

  • 2

    Consider the Nature of Your Symptoms

    Immediate Care: Immediate care is ideal for unexpected or sudden issues like chest pain, abdominal pain or possible broken bones that need prompt attention but do not require emergency medical care.

    Scheduled Care: For ongoing or less severe symptoms, like mild back pain, allergies, or cold concerns, scheduling an appointment allows you to plan your visit around your day.

    Online Care: For mild concerns like strep throat, cold and flu and sinus or congestion, online care is a fast, more affordable way to get care. You can see a provider online and come into the clinic for any necessary testing. We’ll text you with your results.

  • 3

    Assess if Your Condition Is Life-Threatening

    Emergency Care: For any life-threatening symptoms – such as trauma, heavy bleeding, or signs of stroke – go to the emergency room or call 911 immediately.

  • 4

    Think About Convenience and Wait Time

    Immediate Care: If you need to be seen right away but can’t wait for an appointment, this offers quick access without an appointment.

    Scheduled Care: If you prefer a set appointment time to avoid waiting, same-day scheduled care allows you to pick a time that works best for you.

    Online Care: No appointment is necessary for online care. Simply log in to see one of our providers any time from 8 a.m. to 8 p.m. daily.

  • 1

    Evaluate the Urgency of Your Symptoms

  • 2

    Consider the Nature of Your Symptoms

  • 3

    Assess if Your Condition Is Life-Threatening

  • 4

    Think About Convenience and Wait Time

Immediate Care Concerns

The following are examples of concerns that are well-suited for immediate care:

  • Abdominal Pain
  • Chest Pain, Palpitations, Tightness or Pressure
  • Concussion/Head Injury
  • Difficulty Breathing
  • Lacerations
  • Loss of Consciousness/Fainting
  • Possible Blood Clot
  • Possible Broken Bones
  • Severe Allergic Reaction with Rapid Onset of Symptoms
  • Shortness of Breath

Clinic or Provider Referrals

If you were referred to The Urgency Room from another provider or medical facility you do not need an appointment.  Let the front desk know who referred you to us when you arrive and we will get you back to a room as quickly as possible.

Have a Question About Immediate Care?