Your Trusted Acute Care Partner

If your patients or members need hospital-level care, you need a partner you can trust.  You can count on The Urgency Room.

Better Care. Stronger Partnerships.

When patients need more than a typical urgent care but don’t necessarily require the emergency department, The Urgency Room provides the expertise, diagnostics, and timely access to bridge that gap.

The Urgency Room provides emergency-trained physicians, advanced diagnostics, same-day access, and coordinated communication—helping deliver the right care at the right time.

Whether you’re a physician practice, employer, third-party administrator (TPA), or health plan, we work alongside you to improve access, enhance the patient experience, and help patients get the care they need. When your patients receive exceptional care, everyone benefits.

Solutions for Employers, TPAs & Health Plans

Helping employees and members access the right care

Solutions for Physician Practices & Direct Care Providers

Supporting your patients beyond the office

Ready to Partner with The Urgency Room?

Let’s discuss how we can support your goals

  • Online Care

    We know not all patients require in-person care.  We offer online care for minor concerns, including strep/sore throat, colds, coughs, sinus infections, and more.

    Available from 9am to 6pm, Daily

  • Scheduled Care

    Scheduled care makes it easy for you to book a time when it works for you. Appointments are available up to 12 hours in advance.

    Skip the waiting room and make an appointment.

  • Walk-In Care

    Walk-ins are welcome at The Urgency Room. All patients must arrive before 9pm.

    Let us know you’re coming!

  • Referral Care

    Patients who are referred to us from their provider or clinic do not need an appointment. Simply direct them to the front desk to let us know they were referred and we will get them back to a room as soon as possible.

    We’re here to make sure your referrals get the care they need fast.

The Urgency Room is proudly owned and operated by Emergency Physicians Professional Association (EPPA), an independent, physician-owned practice that has been delivering emergency medicine throughout Minnesota for more than 55 years.

Our physicians are board-certified in Emergency Medicine and care for patients every day at The Urgency Room and in hospital emergency departments across Minnesota. That experience allows us to provide a higher level of acute care and confident clinical decision-making when patients need it most.

At EPPA, we’re committed to delivering exceptional patient care, supporting our communities, and continually advancing the future of emergency medicine through innovation, collaboration, and clinical excellence.

Our Locations

With four locations across the Twin Cities, we offer easy access to expert medical care.

A healthcare professional examines a patient's throat with an otoscope during an urgent care virtual visit in a medical examination room.

On-Site Diagnostics

Additional Notice:

We do NOT have an MRI machine at any of our Urgency Room locations.  If you are experiencing stroke-like symptoms or transient ischemic concerns please visit the nearest emergency department.

Take A Tour of The Urgency Room

Find out what makes us different

Mary T. of St.Paul

“Thankful for the expertise and quality care from the providers and emergency trained team at The Urgency Room. I couldn’t be more grateful for the care I received.”

Scott S. of Eagan

I didn’t anticipate all that the doctors and staff at The Urgency Room would be able to do the detailed level of testing they did. The folks were great. The care was fast. The technology they had allowed us to make a decision about our next steps. A few months ago my daughter had a health issue and wasn’t sure where to go. I quickly suggested she go to The Urgency Room.

Andy G. of Apple Valley

“Everything about The Urgency Room surprised me. It was like I was a celebrity. They treated me with such kindness and respect. It was so clean and bright. Everything was top notch. The care I got was unbelievable. If we ever do have an incident in which we need medical care, we’re going to take our family to The Urgency Room.”

Arne J. and daughter Evangeline of Lakeville

“At The Urgency Room I got right in. They x-rayed me and shortly after that I was talking to a doctor. I’ve never seen a doctor that quickly in my life. As my daughter, Eva said, ‘they get you in lickety-split.’ The Urgency Room is the best alternative to an emergency room there is.”

A woman stands behind a young boy and girl, smiling and hugging each other—just like family at the urgency room, safe and cared for together.

Teri G. with children Austin and Taylor of St. Paul

“My family and I have been to The Urgency Room and had fabulous care. Each time we were greeted with smiles from the reception area. We were roomed immediately after we were registered. Between seeing the nurse and the doctor, we were in and out within approximately an hour.”

A woman stands behind three smiling children, all posing together as if ready for an online urgent care family photo.

Carin A. of Eagan

“It’s a great place that I trust to care for my entire family. No matter the concern, large or small, The Urgency Room can handle it all.”